Privacy Policy

Privacy Policy

Dreamland Tours and Travel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us for travel-related inquiries.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Passport or ID details (if required for bookings)
• Travel preferences and history
• Payment details (via secure third-party processors)
• IP address and browser/device information
• Any other information voluntarily provided via forms or inquiries

2. How We Use Your Information

We use your information to:

• Process travel bookings and reservations
• Respond to your inquiries and provide customer support
• Send travel updates, confirmations, and promotional emails (only with your consent)
• Improve our website and customer experience
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Travel partners (e.g., hotels, airlines, tour guides) for booking purposes
• Third-party service providers (e.g., payment processors, email marketing tools)
• Government or regulatory authorities, where required by law

We never sell your personal data to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve site performance. You can modify your browser settings to disable cookies at any time.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a data protection authority (if applicable)

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:

Dreamland Tours and Travel
Email: bookings@dreamlandtoursandtravel.com
Phone: +254703120414

Address: Voi-Kenya

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